Eternity Tile + Bath + Home only accepts return claims for our regular stocks if the following criteria are met ( no return on special order items )
  • Goods are unused, in saleable condition and in their original packaging;
  • Goods must not be a part of a special or custom order;
  • Goods have not been purchased on a clearance basis;
  • Goods must be accompanied by the Original sales receipt;
  • If the above criteria is met and goods are returned within 30 days of the invoice date , then full refund will be provided;
  • if the above criteria is met and goods are returned over 30 days but within 60 days of the invoice date, then a 75% refund will be provided;
  • No refund will be provided if it is over 60 days of the invoice date;
  • It is customer’s responsibility to ensure the return is eligible for refund.

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